TECH SUPPORT IN JAPAN FOR CLIENTS OVERSEAS

Since 2008, Tokyo ITS support has provided quality hands on tech support for a variety of major technology consultants around the world. We are a small company with a passion to do only one thing... help our clients get their projects done. Large projects or small installations, we handle most tech support requests for our clients overseas installing and supporting name brand high quality servers, storage devices and network equipment.

Our usual work space includes small and large offices, enterprise environments and our favorite...Data Centers!
  • HARDWARE SUPPORT

    Our ad hoc service makes us the premier retail version of tech support throughout Japan. No contracts needed, no long term obligations. We simply want to be your partner when you need help in Japan. You issue a support request, we go in and complete the tasks and invoice the next day…simple.


  • We service hard drives, motherboards, fans, raid controllers, raid Array storage devices, SAN & NAS units. We also handle patching, cabling and power rack systems.
  • Installations or Repairs

     

    Office locations or Data Centers, we have thousands of logged hours helping our partners with installations, troubleshooting and repairs. For installations we can get your gear racked, patched and power up, then you log in and configure….simple!


  • Brands and Vendors we have worked with:
    HP, Dell, Fujitsu, Hitachi, IBM, EMC2, Juniper, Cisco, NEC, Toshiba, Citrix, Intel, SonicWall, Samsung, Seagate, Western Digital, Netgear, Brocade, Sun Microsystems.

  • Decommission

    We can handle your decommissioning projects. Un-rack devices, get them checked out of inventory and on to recycling centers throughout Japan. This is a complex process to disregard electronic equipment in Japan. Let us take the worry of this out of your hands.


  • Decommissioning end-of-life hardware is not as easy as most people think in Tokyo. You need a partner with the proper permits and manpower to discard electronic equipment in Japan. We can help. Large or small projects…we got you covered.